Where can I follow my order?
You can follow up your order on the website of our courier : DPD Tracking
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Or this brilliant video made by one of our supplier : Video Instructions
How can I return an item?
See our terms and conditions: 4. CANCELLATION AND RETURN POLICY
According to Distance Selling Regulations, consumers who purchase items from a business seller over the internet (where there is no face-to-face contact between the seller and the buyer before the contract is made) generally have the right to return the item within 14 working days after the date of receipt. According to our cancellation and return policy, the costs of returning goods to us shall be borne by you. Non faulty products must be returned within 14 days following receipt of goods for a refund of product value only. (Return postage/carrier cost will be the customers expense). We can arrange collection by our carrier for a cost of £15 per parcel.
You can return the product, unused, in its original packaging, with any labels still attached, and otherwise in a condition enabling us to sell the product as new :
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Please contact us, as well, in order for us to take care of your enquiries quickly, on our email address: email@example.com